This privacy policy applies to your use of the LabsAdvisor website, app or phone services. The terms "we", "us", and "LabsAdvisor" refer to LabsAdvisor and the terms "you" and "your" refer to you, as a user of LabsAdvisor services. The term "personal information" means information that you provide to us which personally identifies you to be contacted or identified, such as your name, phone number, email address, biodata, stories, articles and any other data that is tied to such information. By using LabsAdvisor, you agree to be bound by terms of this privacy policy. If you do not agree with these terms, do not use LabsAdvisor.
We use commercially reasonable efforts to ensure that the collection of personal information is limited to that which is necessary to fulfil the purposes identified below. If we use your information in a manner different than the purpose for which it is collected, then we will ask you for your consent prior to such use.
When you create an account to take advantage of the full range of services offered on LabsAdvisor, we ask for and record personal information such as your name, email address, phone number, home address etc. We use your email address and mobile number to send you booking updates and informational messages.
We store and may publicly display your rating on the service providers on our platform. When we display your rating, we do so together with your account name (first name and last initial).
If you contact us to provide feedback, register a complaint, or ask a question, we will record any personal information and other content that you provide in your communication so that we can effectively respond to your communication.
We may record information relating to your use of LabsAdvisor, such as the searches you undertake, the pages you view, your browser type, IP address, location, requested URL, referring URL, and timestamp information. We use this type of information to administer LabsAdvisor and provide the highest possible level of service to you. We also use this information in the aggregate to perform statistical analyses of user behaviour and characteristics in order to measure interest in and use of the various areas of LabsAdvisor. You cannot be identified from this aggregate information.
We send cookies to your computer in order to uniquely identify your browser and improve the quality of our service. The term \"cookies\" refers to small pieces of information that a website sends to your computer's hard drive while you are viewing the site. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). Persistent cookies can be removed by following your browser help file directions. If you choose to disable cookies, some areas of LabsAdvisor may not work properly or at all.
We may use the information we collect in connection with your use of LabsAdvisor (including your personal information) in order to investigate, enforce, and apply our Terms of Service and Privacy Policy.
We may distribute your submissions to third parties, as permitted pursuant to our Terms of Service. The third parties may in turn publicly display or publish your submissions in connection with their own websites and media platforms. When we distribute your submissions to third parties, we typically include your account name (but not your personal information unless you include your personal information in your submissions). We may share your personal information with third parties to provide you with services that we offer through LabsAdvisor, conduct quality assurance testing, facilitate creation of accounts, provide technical and customer support, or provide other specific services, in accordance with your instructions. These third parties are required not to use your personal information other than to provide the services requested by you. We may share your personal information with our parent company, subsidiaries, joint ventures, or other companies under a common control (collectively, \"Affiliates\") that we may have now or in the future, in which case we will require them to honour this Privacy Policy. If another company acquires our company or our assets, that company will possess your personal information, and will assume the rights and obligations with respect to that information as described in this Privacy Policy. We may disclose information in the aggregate to third parties relating to user behaviour in connection with actual or prospective business relationship with those third parties, such as advertisers and content distributors. For example, we may disclose the number of users that have been exposed to, or clicked on, advertising banners.
LabsAdvisor may contain links to third party websites to which we have no affiliation. Except as set forth herein, we do not share your personal information with those third parties, and are not responsible for their privacy practices. We suggest you read the privacy policies on all such third party websites.
Your account is password protected. We use industry standard measures to protect the personal information that is stored in our database. We limit the access to your personal information to those employees and contractors who need access to perform their job function, such as our customer service personnel. If you have any questions about the security on LabsAdvisor, please contact us. Although we take appropriate measures to safeguard against unauthorized disclosures of information, we cannot assure you that your personal information will never be disclosed in a manner that is inconsistent with this Privacy Policy. You hereby acknowledge that LabsAdvisor is not responsible for any intercepted information sent via the internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.
We may modify this Privacy Policy at any time, and we will post any new versions on this page. If we make any material changes in the way we use your personal information, we will notify you by sending an e-mail to the last e-mail address you provided to us and/or by prominently posting notice of the changes on our website. Any such changes will be effective upon the earlier of thirty (30) calendar days following our dispatch of an e-mail notice to you or thirty (30) calendar days following our posting of notice of the changes on our website. These changes will be effective immediately for new users of LabsAdvisor. Please note that at all times you are responsible for updating your personal information to provide us with your most current e-mail address. In the event that the last e-mail you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice. In any event, changes to this Privacy Policy may affect our use of personal information that you provided us prior to our notification to you of the changes. If you do not wish to permit changes in our use of your personal information, you must notify us prior to the effective date of the changes that you wish to deactivate your account with us. Continued use of LabsAdvisor following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.
